Renault had built a global automotive empire through engineering excellence and manufacturing discipline. Their ability to coordinate complex cross-functional projects was world-class.
Meeting culture had become a tax on productivity. Key decisions stalled in poorly structured discussions. Cross-functional collaboration defaulted to lengthy, unfocused sessions that consumed time without producing outcomes.
We treated facilitation as a scalable skill rather than a personality trait. The goal wasn't to create dependency on external facilitators—it was to build sustainable internal capability that could spread organically.
The Certified Facilitator Program: A customized training curriculum adapted to Renault's culture. Hands-on practice designing and facilitating real workshops. Follow-up coaching sessions reinforcing skills. A self-sustaining community of practice for ongoing learning and peer support.
200+ employees certified as internal facilitators. 40% reduction in meeting time for key projects. Cross-functional collaboration quality improved measurably.
The facilitation community is self-sustaining and continues to grow. New facilitators are trained by internal experts, and the methodology has become embedded in how Renault runs critical projects.
"I learned a lot about facilitation techniques and I'm eager to put them into practice with my team."
Jean-Marc
Director of Innovation Lab, Groupe Renault
This engagement took weeks, not months. If your team is dealing with the same kind of problem, a 30-minute conversation will tell us whether we can help.
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